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A photo collage hangs in the backroom of the Goodwill store in Smyrna, Tennessee. Skimming over the images will allow anyone to see an overwhelming display of support, coupled with a strong sense of pride, sprinkled with touches of humor. The images and messages in the collection mirror what is going on amongst the Goodwill team members in this middle Tennessee town.

Dana Ball learned at a very young age that if she wanted something, she would have to get it — or make it — for herself. The Illinois native and her siblings grew up in public housing with a parent suffering from drug addiction. Dana became a single mom at age 16, and for decades she had little money for necessities, much less frills.