From Homelessness to A Career with the Google IT Certification Program
From Homelessness to A Career with the Google IT Certification Program

Goodwill Industries of Middle Tennessee regularly conducts Google IT classes designed to equip job-seekers with the skills and knowledge needed to successfully find and maintain employment in today’s competitive job market. These classes include:

Google Data Analytics

The Google Data Analytics Professional Certificate is for people interested in starting or advancing a career in Data Analysis. This training course designed to prepare people with the skills needed for entry-level employment in the field of data analytics. In this course participants will learn best practices and processes used by data analysts, key analytical skills such as data cleaning, analysis and visualization and more. The course is designed to be completed in 12 -18 weeks. Students need to be able to commit 16 – 20 hours per week. The ideal program candidate will have an interest in, and familiarity with Excel, Google Sheets, problem solving, data collection, data ethics and presentation.

What You’ll Learn

  • Data Analysis Fundamentals
  • Data Manipulation with SQL
  • Data Visualization
  • Data Cleaning and Wrangling
  • Career Development Skills

Requirements

  • Be at least 18 years old
  • Have high school diploma or equivalent
  • Have a knowledge of and interest in Data Analytics
  • Be able to commit 16-20 hours per week on course material
  • Be able to attend weekly peer learning sessions virtually
  • Pass basic computer, reading and math assessments
  • Develop a service plan with career coach

Fill out my online form.

Google Advanced Data Analytics

The Google Advanced Data Analytics Professional Certificate is a comprehensive instructional program designed to equip individuals with the skills needed to excel in the field of advanced data analytics. Throughout this program, participants will delve into key analytical skills, including data cleansing, analysis, visualization, and more. The curriculum is structured to span a duration of 12 to 18 weeks, during which students are expected to dedicate approximately 16 to 20 hours per week to their studies.

What You’ll Learn

  • Advanced Data Analysis Techniques
  • Big Data Technologies
  • Machine Learning and AI for Data Analytics
  • Data Visualization at Scale
  • Data Governance and Ethics
  • Career Development Skills

Requirements

  • Be at least 18 years old
  • Have high school diploma or equivalent
  • Have a knowledge of and interest in Data Analytics
  • Be able to commit 16-20 hours per week on course material
  • Be able to attend weekly peer learning sessions virtually
  • Pass basic computer, reading and math assessments
  • Develop a service plan with career coach

Fill out my online form.

Google Business Intelligence

The Google Business Intelligence Professional Certificate is a comprehensive instructional program designed to equip individuals with the skills needed to excel in the field of business intelligence. Throughout this program, participants will delve into key analytical skills, including data analysis, visualization, reporting, and more. The curriculum is structured to span a duration of 12 to 18 weeks, during which students are expected to dedicate approximately 16 to 20 hours per week to their studies.

What You’ll Learn

  • DataVisualization
  • SQL
  • DataTransformation
  • BITools
  • BusinessAnalytics
  • Career Development Skills

Requirements

  • Be at least 18 years old
  • Have high school diploma or equivalent
  • Have a knowledge of and interest in Business Intelligence
  • Be able to commit 16-20 hours per week on course material
  • Be able to attend weekly peer learning sessions virtually
  • Pass basic computer, reading and math assessments
  • Develop a service plan with career coach

Fill out my online form.

Google Cyber Security

The Google Cyber Security Professional Certificate is an instructional program tailored to equip individuals with the necessary skills for entry-level roles in the realm of cybersecurity. Throughout this program, participants will delve into the fundamental practices and methodologies employed by cybersecurity professionals. They will acquire essential analytical proficiencies encompassing all aspects of cyber security. The curriculum is structured to span a duration of 12 to 18 weeks, during which students are expected to dedicate approximately 16 to 20 hours per week to their studies.

What You’ll Learn

  • Foundational Cybersecurity Concepts
  • Network Security
  • Security Operations 
  • Google Cloud Security
  • Career Development Skills

Requirements

  • Be at least 18 years old
  • Have high school diploma or equivalent
  • Have a knowledge of and interest in Cyber Security
  • Be able to commit 16-20 hours per week on course material
  • Be able to attend weekly peer learning sessions virtually
  • Pass basic computer, reading and math assessments
  • Develop a service plan with career coach

Fill out my online form.

Google Digital Marketing & E-Commerce Professional Certificate

The Google Digital Marketing and E-Commerce Professional Certificate is a training course designed to prepare people with the skills needed for entry level employment in digital marketing and e-commerce. Participants will learn the fundamentals of Digital marketing and E-commerce including: marketing, customer outreach, website structure, search engine Marketing and more.

What You’ll Learn

    • Search Engine Marketing
    • Search Engine Optimization
    • Social Media Marketing
    • E-Commerce Strategy
    • Career Development Skills

Requirements

  • Be at least 18 years old
  • Have high school diploma or equivalent
  • Have a knowledge of and interest in Digital Marketing & E-Commerce
  • Be able to commit 16-20 hours per week on course material
  • Be able to attend weekly peer learning sessions virtually
  • Pass basic computer, reading and math assessments
  • Develop a service plan with career coach

Fill out my online form.

Google IT Support Professional Certificate

Goodwill Industries of Middle Tennessee is currently accepting applications for the Google IT Support Professional Certificate Program, a blended training that prepares participants for entry-level positions in the IT field. The course represents a 12- to 18-week commitment requiring 16-20 hours of independent coursework per week and a weekly online or in-person class. Topics covered include computer networking, system administration, IT infrastructure, cybersecurity and more. Coursework is performed through Coursera, a leading online education provider, with short, engaging videos interspersed with active labs that simulate on-the-job troubleshooting. Participants also have access to Career Solutions trainers for assistance. Goodwill offers job placement assistance upon completion of the program, and graduates have the opportunity to share their resumes with top companies in the industry. Training begins upon acceptance into the program.

What You’ll Receive

  • Troubleshooting Process
  • How to use different Operating Systems
  • Networking Fundamentals
  • Security Protocols
  • Career Development Skills

Requirements

  • Be at least 18 years old
  • Have high school diploma or equivalent
  • Have a knowledge of and interest in IT Support
  • Be able to commit 16-20 hours per week on course material
  • Be able to attend weekly peer learning sessions virtually
  • Pass basic computer, reading and math assessments
  • Develop a service plan with career coach

Fill out my online form.

Google Project Manager Professional Certificate

The Google Project Management Professional Certificate is for people interested in starting or advancing a career in project management related to IT or other technical fields. This training course designed to prepare people with the skills needed for entry-level employment in the field of project management. In this course, participants will learn fundamentals of project management, Agile project management, Scrum process, documentation and best practices for communication. The course is designed to be completed in 12-18 weeks. Students need to be able to commit 16-20 hours per week. The ideal program candidate will have an interest in, and familiarity with IT, project management, team leadership, risk management, career development and strategic thinking.

What You’ll Receive

  • Project Planning and Execution
  • Project Management Tools
  • Team Management
  • Risk Management
  • Project Documentation and Reporting
  • Career Development Skills

Requirements

  • Be at least 18 years old
  • Have high school diploma or equivalent
  • Have a knowledge of and interest in Project Management
  • Be able to commit 16-20 hours per week on course material
  • Be able to attend weekly peer learning sessions virtually
  • Pass basic computer, reading and math assessments
  • Develop a service plan with career coach

Fill out my online form.

Google IT Python

Goodwill offers a six-course certificate developed by Google and designed to provide IT professionals with in-demand skills, including Python, Git, and IT automation. This self-paced, online program builds on IT foundations to help participants take their careers to the next level. Topics include programming with Python, using Python to automate common system administration tasks, using Git and GitHub, troubleshooting and debugging complex problems and applying automation at scale by using configuration management and the Cloud. Graduates are prepared for a variety of roles in IT, such as more advanced IT Support Specialist or Junior Systems Administrator positions. Coursework is performed through Coursera, a leading online education provider, with short, engaging videos interspersed with active labs that simulate on-the-job troubleshooting. Participants also have access to Career Solutions trainers for assistance. This certificate can be completed in about three months. Training begins upon acceptance into the program.

What You’ll Learn

  • Python Programming
  • Scripting and Automation
  • Web Scraping
  • Data Manipulation
  • API Integration
  • Career Development Skills

Requirements

  • Be at least 18 years old
  • Have high school diploma or equivalent
  • Have a knowledge of and interest in IT Python
  • Be able to commit 16-20 hours per week on course material
  • Be able to attend weekly peer learning sessions virtually
  • Pass basic computer, reading and math assessments
  • Develop a service plan with career coach

Fill out my online form.

Google UX Design

The GoogleUX Design Professional Certificate is for people interested in starting or advancing a career UX Design. This training course designed to prepare people with the skills needed to start a career in user experience design. In this course learners will learn the fundamentals of user interface design, UX research, usability, and equity focused design. The course is designed to be completed in 12 -18 weeks. Students need to be able to commit 16 – 20 hours per week. The ideal program candidate will have an interest and familiarity with web development, coding, User experience principles and design.

What You’ll Receive

  • User-Centered Design
  • User Research
  • Information Architecture
  • Interaction Design
  • Prototyping and User Testing

Requirements

  • Be at least 18 years old
  • Have high school diploma or equivalent
  • Have a knowledge of and interest in UX Design
  • Be able to commit 16-20 hours per week on course material
  • Be able to attend weekly peer learning sessions virtually
  • Pass basic computer, reading and math assessments
  • Develop a service plan with career coach

Fill out my online form.

Chelsea Rucker – Google IT Program Success Story

Chelsea Rucker was a single mother of two in Nashville who longed for a career that would help her provide for her two young daughters. She dreamed of working for Google, but the family struggled with homelessness. Chelsea worked for Goodwill, then for a call center. In 2018, she heard about the Google IT Support Professional Certificate training program — one of several digital literacy courses offered by Goodwill. She applied for a scholarship and was accepted. In connection with the online course, she attended a Goodwill-hosted event at which she met a Google Data Center manager. He was impressed and asked for her resume. After several interviews, Chelsea was hired to work at Google’s Data Center in Clarksville. She has since moved her young family into a nice home nearby.

Potential Timeline of Salary Growth In The Information Technology Sector