No. The CEO of Goodwill Industries International is not Mark Curran, nor does he make $2.3 million a year. The current President and CEO of Goodwill Industries International is Jim Gibbons. You can learn more about him and his compensation here: http://www.goodwill.org/newsroom/.
Although affiliated with Goodwill Industries International, Goodwill Industries of Middle Tennessee operates through our own governing board of directors. The CEO of Goodwill Industries of Middle Tennessee is Matthew Bourlakas. You can learn more about his compensation and view Goodwill’s IRS reporting form here: VIEW Goodwill 990 Form.
Yes. While some Goodwills utilize the “Special Minimum Wage Certificate” as an employment tool, Goodwill Industries of Middle Tennessee DOES NOT. In fact, all of our more than 1,800 employees are paid minimum wage or more.
Everyone who works in our retail stores is either an employee or a client, and most came through our Career Solutions centers’ training and assessment programs. Goodwill is proud that approximately 89 percent of its employees are mission-related, which means they have a disability or face a barrier to employment.
Goodwill operates almost solely on the revenue from the sale of items that have been donated. The revenue from our retail sales is used to fund programs and services, almost all of them free, for clients who use our Career Solutions centers looking for help finding a job. Ninety-seven cents out of every dollar Goodwill spends is applied toward its mission of changing lives through education, training and employment.
Prices for items sold in our retail stores are based on market value and are competitive with other stores in Middle and West Tennessee. Another advantage to shopping at Goodwill is that the State of Tennessee does not charge tax on used clothing.
Please view our list of acceptable items for our full list of items we accept and do not accept
We sort and organize all donated clothing and then use our own hangers to put them on the appropriate sale racks in our stores. So, we prefer that clothing is donated without a hanger.
Goodwill has a suggested value list for each item you donate. Please refer to it when you assign a value to your donations.
Goodwill’s mission is to put people to work. Without selling our donated items, we would not be able to employ the more than 1,800 people who work for Goodwill or provide job training and job placement services through our Career Solutions centers. Approximately 89 percent of Goodwill employees are mission-related, which means they have a disability or face some other barrier to employment. Thanks to the generosity of our donors, we can can provide these job services to help those in need.
Your donations put people to work. From the point of drop-off at a Donations Express Center, to the sales floor in one of our 35 stores and outlets, everyone who processes that donation is employed, thanks to your generosity. Ninety-seven cents out of every dollar Goodwill spends is applied toward its mission of changing lives through education, training and employment. Eighty-nine percent of Goodwill’s employees are mission-related and former clients who received services from Goodwill Career Solutions.
When you donate your gently-used items to Goodwill, you can be assured you’re donating to a reputable nonprofit organization, as you can read in our annual report.
Large appliances are only accepted at retail site Donation Express Centers. Goodwill only accepts laptop computers. Please be sure to check all electronics to ensure each item is in good working order. Goodwill must pay a salvage company to remove all non-working electronic items including televisions, radios, cameras, microwaves and similar products.
Donation Express Center hours vary. Please visit our locations page for the latest and most up-to-date hours for each donation site.
Donated items must be processed and cannot be sold until they reach the sales floor of one of our retail stores. The best strategy to find exciting merchandise at our stores is to shop often and enjoy the hunt!
Goodwill Industries of Middle Tennessee does not repair broken items or wash donated clothing.
Based on IRS regulations, it’s up to donors to document and assess the value of all donations to Goodwill. We have compiled a list of prices that we typically use to sell donations. You may use this as a starting point.
Quick tip: It’s easier to assess the value of your donations as you clear out your clutter and clean your closets. Each time you donate, use this list and record what you think your donations are worth. By following this tip you should feel less stress at tax time and have a complete record of what you have donated to Goodwill.
If you donated through a Donation Express Center or one of our donation events, you must contact our donations department as soon as you realize the item is missing. Please call (615) 346-1604. Please provide descriptive details of the item, the date of the donation and the donation location.
Rather than offer an all-encompassing pickup service, Goodwill believes the best and most convenient way to accept most donations is to offer multiple donation sites. We have over 75 Donation Express Centers located throughout the 48 counties we serve.
Under certain circumstances, Goodwill will pick up items, and we offer a variety of pickup services that cater to specific situations. You can view all of our pickup services here.
Just like other online auction sites such as eBay, OnlineGoodwill.com offers thousands of items that are available for bidding, including jewelry, artwork, cars, antiques and rare items. All items that are up for auction have been donated to Goodwill. Most of the auctions begin at $5 per item. The entry page to view all the items offered for auction by Goodwill Industries of Middle Tennessee through the national shopping site is: ShopGoodwill.com.
Donation attendants and processing staff choose donated items that appear online. Although we have thousands of items on OnlineGoodwill.com for bid, those items account for only one percent of the donations we receive on an annual basis. The philosophy is that the items we sell on OnlineGoodwill.com may bring more income which can be applied to Goodwill’s mission and, by doing so, also honor the donor who generously gave Goodwill an item of value.
Much like any online bidding site, OnlineGoodwill.com requires that bidders register online (a free process), and then they’re welcome to browse, bid and buy any item available for sale. The site notifies bidders when they’ve been outbid on an item and if they’ve won or lost the auction. Please visit OnlineGoodwill.com to see all the items available for sale.