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Who We Are

Since 1957, Goodwill Industries of Middle Tennessee has been changing lives through education, training and employment. This mission is supported by the sale of donated goods in our retail and outlet stores. There are many available positions in which you can directly serve our mission. We are a 501(c3) nonprofit organization with its own CEO and governing board of directors based in Nashville. We serve a 48-county territory in middle and west Tennessee. View our locations.

It takes a variety of jobs, skills and people to help Goodwill run. Select the area below that best suits your interests and experience.


The sale of donated goods fuels Goodwill’s nonprofit mission, and best-in-class customer service maintains the trust and support of shoppers. Dedicated store team members ensure guests find a vast array of unique, affordable merchandise in a safe and welcoming atmosphere.



This well-qualified group of drivers, mechanics and others closes the circle between generous donors and treasure-hunting shoppers, moving Goodwill’s mission forward. Extraordinary teamwork and dedication generates on-time service to donations sites and stores. 



Equipment operators, production associates and others working in Goodwill’s Warehouse & Salvage operations do much more than manage merchandise for stores and Outlets. They uphold Goodwill’s commitments to environmental sustainability and stewardship of tens of millions of items generously given by donors.



Donation Express Center attendants,  supervisors and home pickup team members provide friendly and efficient service for Goodwill’s generous donors, ensuring donated goods quickly reach store racks and shelves where they can be sold to support our mission. 



From Accounting to Human Resources, numerous professionals help more than 1,000 Goodwill employees in locations across middle and west Tennessee to achieve their career objectives, while our Career Solutions team provides free training and employment services for the public. 



Associates with our dynamic online team work to photograph, price, list and ship collectibles, antiques, jewelry, and other unique items sold in auctions at OnlineGoodwill.com as well as books, games and other media sold on other online platforms.


Goodwill Culture and Benefits

Goodwill fosters a TRUE Blue workplace culture of Teamwork, Respect, Uprightness and Empowerment. These core values guide team members in all aspects of their daily work life. Goodwill strives to create a work environment in which all employees love their jobs.

Goodwill offers medical, vision, dental and disability coverage as well as life insurance, a 403(b) retirement plan (with a partial company match), paid vacation and holidays, sick leave and more for eligible team members.

Why Goodwill? It’s A Path To Success

More than eight of 10 team members at Goodwill Industries of Middle Tennessee first came to us for our mission services. Goodwill also annually helps thousands of people to find meaningful work and launch careers with other employers. Read the stories below of lives changed thanks to Goodwill’s mission and employment opportunities.

GoodPaths is a 12-week training and development program designed to help promising Goodwill retail employees identify their strengths, develop their leadership skills and achieve their career goals — whether with Goodwill or another company.


Some people need many second chances in life. Ticaric, or “Bear” as he is known to friends and co-workers, needed only one.


When Jorge Estrada left Honduras for Texas in 2000, he was a young man with a plan. He intended to go to work in the construction industry, make some money and return in a few years to his native country. 


In more than one sense, life had kicked Lisa to the curb. Before January of 2013, the 35-year-old single mom had a good job and the support of her father in raising her four children. But she went to jail for a probation violation. 


Susie was filling out her application to work at the Goodwill store in Lexington when she came upon the question she’d been dreading: “Have you been convicted of a felony in the past 10 years?”


Laibao, a housekeeping employee at Goodwill’s downtown Nashville headquarters, was once hit by a car while making his daily, 30-minute bicycle commute to work.


Tammy believes she was destined to do her job. Growing up in Nashville, Tammy had a cousin named Letitia who was mentally challenged. Tammy and other family members were Letitia’s constant helpers and protectors.

If you need help developing a resume, filling out job applications or skills training, our Career Solutions team can help.

Goodwill Industries of Middle Tennessee, Inc. is an Equal Opportunity Employer.

Hiring decisions are not made based on state or federally protected status. For information on the EEOC rights and responsibilities, please review this link.

To access information regarding Goodwill’s Transparency in Coverage data, please visit this link.

For further information about Goodwill jobs or benefits, email us or call 1-800-545-9231.