SERVICE HOURS – Monday-Friday 8 a.m.-4 p.m. Appointments Available Upon Request.

About Career Solutions

Goodwill’s nine Career Solutions Centers provide job placement services for individuals who are unemployed and/or who may need assistance with the job search process. The centers, located in Middle and West Tennessee, are staffed to provide access to career planning and occupational skills training to help individuals enhance their skills and prepare them for jobs in their communities. The majority of services offered in a center are free-of-charge, thanks to the generosity of Goodwill’s donors and shoppers.

Who We Serve

Goodwill Career Solutions Career Coaches help Tennesseans every day in their search for a job. We help individuals who are unemployed or underemployed, and who have difficulty finding and keeping a job. The individuals served may be unemployed due to a layoff or company downsizing, may have had a long absence from work, may have a disability or may have a criminal background. Others may lack a high school diploma or specialized occupation skills needed by local businesses.

Did you know? Monetary donations are essential to supporting our mission of changing lives. Every dollar we receive helps us to provide free education, training and employment services to 11,000+ people each year. Alert: The need for career services is growing because of the pandemic. Please consider giving today. All gifts are tax-deductible. 

Get Help Through Career Solutions

Goodwill’s nine Career Solutions Centers provide free in-person training programs and career services, including referrals and placement assistance with many employers who are hiring. Many services are also available virtually or by phone. Appropriate health and safety precautions are being taken in our Career Solutions Centers, as in our stores and other facilities. Precautions related to the COVID-19 pandemic occasionally necessitate changes to the lineup of services and schedules presented below. Please contact your nearest Career Solutions Center to confirm availability.


Interviewing For Work: (2-Parts) Thursdays 2-3:15 p.m.

Applying For Work: (2-Parts) Mondays 2-3:15 p.m.

Explore Jobs Online: Mondays 1-1:30 p.m.

Resume Writing: Wednesdays 9-9:30 a.m. and Thursdays 1-1:30 p.m.

Preparing for Success at Work: (2-Parts) Wednesdays 10-11:15 a.m.

Financial Literacy Training: (2nd Week of Every Month) Tuesdays 9-10 a.m. and Thursdays 9-11:30 a.m.


Computer Basics
A self-paced computer curriculum via NorthStar Digital Literacy Assessment. Career coaches are on hand to provide guidance as needed.

Construction and Weatherization Training Program

The Construction and Weatherization Training Program is housed near Goodwill’s Outlet on Cockrill Bend Boulevard in West Nashville. Students attend classes five days a week for four weeks, receiving a stipend of $100 per week. Many also take advantage of a free shuttle from Goodwill’s Lifsey Career Solutions Center downtown.

Upon completion of the course — which covers safety, construction math, hand and power tools, blueprints, rigging, weatherization, communication, forklift operation and employability skills — students receive certification from the National Center for Construction, Education and Research (NCCER).  In addition, participants get an OSHA 10 safety certification.

Three hours of each day are spent in the classroom, and three are spent in the workshop. Students learn the names and uses of most construction tools, how to stay safe on a job site, how to properly measure materials for projects and more.

More information can be obtained by emailing training@givegw.org or calling 1(800) 545-9231.

Google IT Support Professional Certificate

Goodwill Industries of Middle Tennessee is currently accepting applications for the Google IT Support Professional Certificate Program. This 12-week blended training prepares students for entry-level positions in the IT field. Full scholarships, funded by Google.org, are available.

Topics covered include computer networking, system administration, IT infrastructure, cybersecurity and more. Coursework is performed through Coursera, a leading online education provider, with short, engaging videos interspersed with active labs that simulate on-the-job troubleshooting. Participants also have access to Career Solutions trainers for assistance.

Goodwill offers job placement assistance for students upon completion of the program, and graduates have the opportunity to share their resumes with top companies seeking entry-level IT support. Twenty-four people participated in this program in 2019.

More information can be obtained by emailing training@givegw.org or calling 1(800) 545-9231.

Google IT Automation with Python Professional Certificate

Goodwill has just added this new six-course certificate, developed by Google, which is designed to provide IT professionals with in-demand skills, including Python, Git, and IT automation.

This program, for graduates of the Google IT Support Professional Certificate program, builds on IT foundations to help participants take their careers to the next level. Topics include programming with Python, using Python to automate common system administration tasks, using Git and GitHub, troubleshooting and debugging complex problems and applying automation at scale by using configuration management and the Cloud.

The program prepares applicants for a variety of roles in IT, like more advanced IT Support Specialist or Junior Systems Administrator positions. Upon completing the program, graduates have the option to share their information with potential employers, like Walmart, Sprint, Hulu, Bank of America, Google and more.

Space in the Google IT Support Professional Certificate and Google IT Automation with Python Certificate programs is limited, and registration is underway. More information can be obtained by emailing training@givegw.org or calling 1(800) 545-9231.

Microsoft Office Certification

A three-month class, Microsoft Office computer training course delivered in an online-blended format, designed for advanced computer users. Fees apply for this program. You will learn Microsoft Outlook/email, Microsoft Word, Microsoft Excel, Microsoft PowerPoint. You may earn a Microsoft Office Specialist Certification.


Tuition: $1700.00 includes textbook, interactive practice access and Microsoft Office Specialist assessments.
Length of course: Approximately 3 months
Current Schedule: TBD
Instructor: TBD


Credits earned at Goodwill may not transfer to another educational institution. Credits earned at another educational institution may not be accepted by Goodwill. You should obtain confirmation that Goodwill will accept any credits you have earned at another educational institution before you execute an enrollment contract or agreement. You should also contact any educational institutions that you may want to transfer credits earned at Goodwill to determine if such institutions will accept credits earned at Goodwill prior to executing an enrollment contract or agreement. The ability to transfer credits from Goodwill to another educational institution may be very limited. Your credits may not transfer and you may have to repeat courses previously taken at Goodwill if you enroll in another educational institution. You should never assume that credits will transfer to or from any educational institution. It is highly recommended and you are advised to make certain that you know the transfer of credit policy of Goodwill and of any other educational institutions you may in the future want to transfer the credits earned at Goodwill before you execute an enrollment contract or agreement.

Goodwill Industries of Middle Tennessee, Inc. is authorized for operation as a postsecondary educational institution by the Tennessee Higher Education Commission. Visit www.tn.gov/thec. In order to view detailed job placement and graduation information on the programs offered by Goodwill Industries of Middle Tennessee, Inc. please visit: THEC Authorized Institutions and Data

Other Programs

Custodial Program: Career Solutions currently offers a Custodial Program designed for front-line custodians and teaches basic and advanced skills in all areas of commercial building cleaning. The program had 107 participants last year.

Forklift Program: The Career Solutions Forklift Program had 379 participants in 2019. We are now accepting applications for new participants.

Call Center Training Program: Goodwill’s Call Center training program, a four-week course teaching participants how to manage and respond to incoming phone calls from customers. We are accepting applications for the next in-person training class, and are developing a Virtual Training Class to be implemented in October. The program had 22 participants last year. Participants earn a Call Center Associate Credential from the Management & Strategies Institute. This lets potential employers know they are serious about building a career in the customer support industry.

Other Programs: Some other Goodwill Career Solutions training programs offered in 2019, including Hospitality, Microsoft Office and G-Suite Productivity Tools and College Readiness, remain temporarily suspended, however Goodwill is investigating ways to restore these services as well.

More information on these programs can be found by calling (800) 545-9231.

Career Solutions Locations

Job Fair Calendar:
View more job fairs and worshops for Goodwill Week and beyond. VIEW CALENDAR

More About Career Solutions
Get help you with your job search and career goals. LEARN MORE

Importance of Skills Training
Learn more about getting the skills needed to boost your career. LEARN MORE