Why Goodwill? The 2018 Community Impact Report answers that question through statistics and stories that illustrate how our mission is changing lives through education, training and employment. Goodwill Industries of Middle Tennessee, a 501(c)3 nonprofit organization committed to integrity, transparency and financial responsibility, provides these valuable services through the generous support of our shoppers and donors in middle and west Tennessee. Thank you.
BECAUSE OF PEOPLE LIKE PAT: GOODWILL RETAIL ASSOCIATE
BECAUSE OF PEOPLE LIKE LINDA: GOODWILL DONATIONS PROCESSOR
THANKS TO PEOPLE LIKE JESSICA: GOODWILL DONOR
BECAUSE OF PEOPLE LIKE JARED: GOODWILL TRAINING PROGRAM PARTICIPANT
BECAUSE OF PEOPLE LIKE JENNI: GOODWILL CONSTRUCTION PROGRAM PARTICIPANT
THANKS TO PEOPLE LIKE STEPHANIE: GOODWILL SHOPPER
BECAUSE OF PEOPLE LIKE CALLIE: GOODWILL RETAIL ASSOCIATE
Why goodwill? Because of the people we serve
10
PEOPLE WITH BARRIES TO EMPLOYMENT
WITH A HISTORY OF SUBSTANCE ABUSE
49
INCUMBENT WORKERS
101
PEOPLE WITH LIMITED ENGLISH PROFICIENCY
6,256
WHO WERE UNEMPLOYED
286
HOMELESS PERSONS
75
PEOPLE WHO LACK A GED OR HIGH SCHOOL EQUIVALENCY
500
WITH CRIMINAL BACKGROUNDS
2%
PEOPLE WITH DISABILITIES
AUTISM
2%
EMOTIONAL DISABILITY
13%
BLINDNESS OR OTHER VISUAL IMPAIRMENT
27%
OTHER PHYSICAL DISABILITY
13%
PSYCHIATRIC DISABILITY
31%
OTHER DISABLING CONDITION
3%
DEAF AND HARD OF HEARING
10%
17%
5%
DISABILITY OTHER THAN AUTISM
14%
LEARNING DISABILITY
NEUROLOGICAL DISABILITY
TWO OR MORE DISABILITIES
PEOPLE OF ALL RACES & ETHNIC ORIGINS
.05%
HISPANIC / LATINO ETHNIC ORIGIN
3%
AMERICAN INDIAN / ALASKA NATIVE
39%
WHITE OR CAUCASIAN
13%
OTHER RACE OR ORIGIN
44%
BLACK OR AFRICAN AMERICAN
.05%
ASIAN / NATIVE HAWAIIAN / PACIFIC ISLANDER
53%
PEOPLE OF ALL AGES & GENDERS
FEMALE
2.8%
AGE 12-15
.02%
UNDER AGE 12
23%
AGE 16-24
20%
AGE 35-44
18%
AGE 45-54
21%
AGE 25-34
46%
17%
MALE
AGE 55 PLUS
1%
UNREPORTED
16
PEOPLE ASSISTED BY GOODWILL PROGRAMS
CALL CENTER TRAINING
114
YOUTH EMPLOYMENT TRAINING
147
CONSTRUCTION TRAINING
158
CERTIFIED NURSING ASSISTANT
184
FINANCIAL LITERACY
340
FORKLIFT TRAINING
181
HIGH SCHOOL EQUIVALENCY
COLLEGE READINESS
22
2,671
HOSPITALITY TRAINING
JOB FAIR PARTICIPANTS
56
CUSTODIAL TRAINING
356
DIGITAL LITERACY / RESUME / JOB SEARCH
6,357
TOTAL PEOPL SERVED
Why goodwill? Because we are changing lives
After the impact, Lynn initially thought another motorist had struck her car from behind. Then she realized, she had driven head-on into a metal sign post. Shaken by the accident but uninjured, Lynn suspected she might need...
READ HER STORY
CHANGING LIVES THROUGH EDUCATION
In more than one sense, life had kicked Lisa to the curb. Before January of 2013, the 35-year-old single mom had a good job and the support of her father in raising her four children. But she went to jail for a probation violation. She missed work and got...
READ HER STORY
CHANGING LIVES THROUGH TRAINING
When Jorge Estrada left Honduras for Texas in 2000, he was a young man with a plan. He intended to go to work in the construction industry, make some money and return in a few years to his native country. Back in Honduras, he had a girlfriend whom...
READ HIS STORY
CHANGING LIVES THROUGH EMPLOYMENT
Why goodwill? Because we invest in our community.
$61,654,256
Sales of Goods
$645,939
Grants for Rehabilitation Services
Investment Income
$269,254
Increase of Investments
$(422,655)
United Way Support
$37,693
Total received
$62,955,033
Sales Program
$54,552,888
Mission Services
General & Administrative
Fundraising
$3,605,480
$ 6,780,427
$359,275
Total GIVEN
$65,298,070
OTHER
$770,546
Why goodwill? Because we are led with integrity
MATTHEW BOURLAKAS
SENIOR MANAGEMENT
President & CEO
RALPH
FORSYTHE
Senior Director of Career Solutions
MATT GLOSTER
Chief Financial Officer
KARL HOUSTON
Sr. Director of Marketing & Community Relations
ED O'KELLEY
Vice President of Information Technology
LEISA WAMSLEY
Vice President of Donated Goods
KAREN SAMUEL
Senior Director of Human Resources
MIKE EISENBRAUN
Senior Director of Operations
JULIE WILSON
BOARD OF DIRECTORS
CHAIR
OFFICERS
DAVE FENTRESS
VICE CHAIR
CHRISTOPHER S. DUNN
LEGAL COUNSEL
CHAD M. GROUT
BYRAN L. BEAN
FRED MCLAUGHLIN
JOHN C. TISHLER
MATTHEW BOURLAKAS
RALPH FORSYTHE
Principal Broker - Urban Grout Commercial Real Estate
Sr. VP - Pinnacle Financial Partners
Sr. VP - Investments
Robert W. Baird & Co., Inc.
Partner - Waller Lansden
Dortch & Davis, LLP
President & CEO - Goodwill Industries of Middle Tennessee
CFO - Goodwill Industries of Middle Tennessee
DIRECTORS
TRUSTEES
BRYAN L. BEAN
Sr. VP - Pinnacle Financial Partners
LEISA BYARS
Owner - The Goddard School In Hendersonville
CHRISTOPHER S. DUNN
Partner - Waller Lansden
Dortch & Davis, LLP
CLAY JACKSON
VP - Supply Chain Planning Tractor Supply Company
PATTI JAMES
President - PB&J Consulting
MICHAEL MADDEN
President & CEO - Kirkland's Inc.
FRED MCLAUGHLIN
Sr. VP - Investments
Robert W. Baird & Co., Inc.
JOHN W. STONE, III
Partner - White & Reasor, PLC
ARRITA SUMMERS
Director - Tennessee College of Applied Technology
JOHN C. TISHLER
Partner - Waller Lansden
Dortch & Davis, LLP
JOHN VAN MOL
Chairman & CEO - DVL Seigenthaler
ROBERT DUTHIE
CEO / Founder - Duthie Associates
KATHRYN I. THOMPSON
JEFF YOUNG
Partner, CEO -
Thompson Research Group
Vice President - Tennessee Bank & Trust
Sr. VP - Asset Management Healthcare Realty Trust
VP - Internal Audit
Dollar General Corporation
Partner - Waller Lansden
Dortch & Davis, LLP
HUMAN CAPITAL CHAIR
PAST CHAIR
TREASURER
SECRETARY
