Goodwill believes that paid, productive work is integral to the positive self-esteem of individuals and to the success of the communities in which those individuals live.

Job Placement Services

Goodwill Career Solutions provides job search and direct job placement services. Career Solutions centers host monthly job fairs and hiring events across Middle and West Tennessee. Job fair info is updated every second week of the month on our job fairs page.

Contact Career Solutions

1(800)545-9231 or visit your local Career Solutions

Training & Certification Programs

Training Programs

Want to learn how to use the computer? Career Solutions offers three computer classes for those who want to learn basic skills and those who already know how to use a computer but want more advanced skills. Advance your career by building your technology skills.
Let Goodwill prepare you for the rising digital skills workforce!

Basic Computer Skills is an instructor-led, hands-on curriculum, designed to prepare clients for success during the job search. The class includes: Computer Basics, Online Job Search, Résumé Writing


PARTICIPANTS WILL LEARN

Computer Basics

  • World Wide Web
  • Microsoft Windows features
  • Copy and paste functions
  • Keyboarding (removed the word Internet)
  • Basic email
  • Internet Safety

Online Job Search

  • Searching and applying for jobs online. 
  • Pre-Employment Personality Profiles
  • Uploading, and copying and pasting a resume into an online job application

Basic Resume Writing

  • Basic resume information and writing

BENEFITS

  • Basic computer skills
  • Introduction to online job applications, navigating the internet, and job sites
  • Assistance creating a professional resume

CONTACT: Email or call 1-800-545-9231 for more information!

The two-day office productivity skills class is an introduction to the Microsoft Office Suite and Google G-Suite. This course gives the student a brief overview and working knowledge of, Word, Excel, PowerPoint, Google Docs and Google Sheets in order to prepare them for the business world. Clients will work on a small project during class, allowing hands-on practice.


PARTICIPANTS WILL LEARN

  • Microsoft Word 
  • Microsoft Excel 
  • Microsoft PowerPoint 
  • Google Docs
  • Google Sheets

BENEFITS

  • Learn resume revision and formatting
  • Introduction to 3 Microsoft Office Programs and 2 Google G-Suite programs
  • Instructor-led
  • Hands-on training

CONTACT: Email or call 1-800-545-9231 for more information!

Goodwill Industries of Middle Tennessee has kicked off a free training program with Google and Coursera, a leading online education provider, to help learners acquire the skills they need to start a career in information technology. With cutting-edge courses, hands-on labs and more, the Google IT Support Professional Certificate is designed to take beginning learners to job readiness in eight to 12 months.


REQUIREMENTS

  • Be a least 18 years old
  • High school diploma or equivalent;
  • Not having a degree greater than a Bachelor’s degree
  • Demonstrate an interest in IT as a career and have the ability to work full time.
  • Having English reading, speaking and numeracy skills
  • Ability to commit to a 8-12 month course of study (8-10 hours per week)
  • Complete several assessments to be considered for a scholarship

BENEFITS

  • Full Scholarships are available.
  • Opportunity to earn a Google IT Support Professional certificate
  • Online Instruction
  • Hands-on Learning
  • Support (online and in-person)
  • Job Placement Assistance

CONTACT: Email or call 1-800-545-5231 for more information!

A three-month class, Microsoft Office computer training course delivered in an online-blended format, designed for advanced computer users. Fees apply for this program. You Will Learn Microsoft Outlook/email, Microsoft Word, Microsoft Excel, Microsoft PowerPoint. You may earn a Microsoft Office Specialist Certification.


COURSE INFORMATION

Tuition: $1700.00 includes textbook, interactive practice access, Microsoft Office Specialist assessments and textbook.
Length of course: Approximately 3 months
Current Schedule: TBD
Instructor: TBD

 

TRANSFERABILITY OF CREDITS

Credits earned at Goodwill may not transfer to another educational institution. Credits earned at another educational institution may not be accepted by Goodwill. You should obtain confirmation that Goodwill will accept any credits you have earned at another educational institution before you execute an enrollment contract or agreement. You should also contact any educational institutions that you may want to transfer credits earned at Goodwill to determine if such institutions will accept credits earned at Goodwill prior to executing an enrollment contract or agreement. The ability to transfer credits from Goodwill to another educational institution may be very limited. Your credits may not transfer and you may have to repeat courses previously taken at Goodwill if you enroll in another educational institution. You should never assume that credits will transfer to or from any educational institution. It is highly recommended and you are advised to make certain that you know the transfer of credit policy of Goodwill and of any other educational institutions you may in the future want to transfer the credits earned at Goodwill before you execute an enrollment contract or agreement.


Goodwill Industries of Middle Tennessee, Inc. is authorized for operation as a postsecondary educational institution by the Tennessee Higher Education Commission. Visit www.tn.gov/thec. In order to view detailed job placement and graduation information on the programs offered by Goodwill Industries of Middle Tennessee, Inc. please visit: THEC Authorized Institutions and Data

Occupational Skills Classes

Career Solutions offers specific occupational skills classes, all in Nashville, that are geared toward giving participants quality training and qualifications in a specific field. Upon completion, participants will have the skills for entry-level jobs in their respective course of study.

Career Solutions offers a call center training program that is a 4 week course teaching participants how to manage and respond to incoming phone calls from customers. This program provides the opportunity to obtain the necessary knowledge and experience needed to flourish in a call center environment. The call center training program is designed for entry-level workers interested in customer service positions at call centers in an office environment.


PARTICIPANTS WILL LEARN

  • Professional customer service skills
  • Verbal and written communication skills
  • How to resolve issues in a courteous and timely manner
  • Importance of compliance with a schedule
  • Data entry

BENEFITS

  • Free of charge
  • Paid hands-on experience
  • MSI Call Center Certification
  • Letter of referral
  • Graduate certificate
  • Job search support and referrals

SCHEDULE

  • Available only in Nashville
  • Monday-Thursday, 9:00am-2p.m
  • Students are to be able to work any of these hours as scheduled for training
  • Due to the accelerated nature of the program, tardiness no absences will be permitted.

CONTACT:  Jamie Dowling  |  615-346-1636  | jamie.dowling@givegw.org

Career Solutions offers a nationally certified construction training program providing classroom and hands-on training to those interested in a construction career. This 4 week National Center for Construction Education and Research (NCCER) certified course, covers 9 basic areas: safety, construction math, hand and power tools, blueprints, rigging, communication and employability skills. Upon completion, participants receive NCCER certification.


PARTICIPANTS WILL LEARN

  • Construction basics
  • Safety on the job
  • Hand and power tools
  • Rigging, blueprints and more

BENEFITS

  • Free of charge
  • NCCER-certified trainer
  • NCCER certification
  • Assistance with job placement
  • $100 weekly stipend
  • Felon-friendly occupation
  • Hands on experience

SCHEDULE

  • Available only in Nashville
    Accept new students every 6 weeks
    Four weeks class length 
    Classes: Mon-Fri. 8:30am – 3pm
    Hands on experience

CONTACT Tim Kahn  |  615-815-5017  |  tim.kahn@givegw.org

OSHA 10 Construction Training is available immediately following each 4-week NCCER class at a discounted cost of $100 to graduating NCCER students. The OSHA 10 Construction Training is available to the public at a cost of $185.

Career Solutions offers a custodial program, which is four- week class and includes both classroom and hands-on training. The program is designed for front-line custodians and teaches basic and advanced skills in all areas of commercial building cleaning.


PARTICIPANTS WILL LEARN

  • Newest custodial technologies and procedures: above the floor, hard floor, carpeted floor, safety, and restrooms
  • Operation of cleaning equipment
  • Basic to advanced skills in commercial cleaning

BENEFITS

  • Free of charge
  • Training manuals included
  • Job ready upon graduation
  • Goodwill certificate of completion
  • Letter of referral
  • Paid, hands-on experience
  • Graduation certificate

SCHEDULE

  • Available only in Nashville
  • Classes Mon-Fri, 7am-1:30pm

CONTACT Rick Hamlett  |  615-346-1212  |  rick.hamlett@givegw.org

Career Solutions offers a half-day forklift program that includes classroom instructor-led training and hands-on training using a forklift. This program is designed for participants interested in forklift operator positions in warehousing and manufacturing industries. Upon completion, clients will receive a certificate of completion valid for three years. Some fees may apply for this program; contact us for more information.


PARTICIPANTS WILL LEARN

  • Forklift parts
  • Operation 
  • Safety
  • Maintenance
  • Refueling & Recharging

BENEFITS

  • Instructor-led training
  • Hands-on training on forklift
  • Job ready upon completion
  • Certificate of completion

SCHEDULE

  • Classes are offered weekly in Nashville on Fridays
  • MUST pre-register to attend

CONTACT: Email or call 1-800-545-9231 for more information!

Youth Programs

Summer Work Program

Helps youth ages 16-22, who are still in high school and who may have a disability or face other obstacles, to engage in part-time, paid work training for up to six weeks each summer. The Summer Work Program is offered in Davidson County only. Individuals from surrounding counties that can come to Davidson County are welcomed to apply.

Fill out my online form.

Goodwill Industries of Middle Tennessee, Inc. is authorized for operation as a postsecondary educational institution by the Tennessee Higher Education Commission. Visit www.tn.gov/thec. In order to view detailed job placement and graduation information on the programs offered by Goodwill Industries of Middle Tennessee, Inc. please visit THEC Authorized Institutions and Data.

DISCLOSURE OF TRANSFERABILITY OF CREDITS 

METROPOLITAN GOVERNMENT OF NASHVILLE AND DAVIDSON COUNTY CONTRACTED PROGRAMS NONDISCRIMINATION POLICY

No person shall be excluded from participation in, be denied benefits of, be discriminated against in the admission or access to, or be discriminated against in treatment or employment in Metropolitan Government of Nashville and Davidson County (METRO’s) contracted programs or activities, on the grounds of race, creed, color, national origin, age, sex, disability, or any other classification protected by federal or Tennessee State Constitutional or statutory law; nor shall they be excluded from participation in, be denied benefits of, or be otherwise subjected to discrimination in the performance of contracts with METRO or in the employment practices of METRO’s CONTRACTORs.

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