Effective Date: October 15, 2021
Last Updated: October 1, 2021
You must be at least EIGHTEEN (18) years old to JOIN THE PROGRAM. If you are under eighteen (18) years old, you are not permitted to register for the Program for any reason.
When you join the Program, we process certain types of Information, as described below.
“Personal Information” means any information that identifies, relates to, describes, or is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.
When you sign up for the Program, we may ask you to provide certain Personal Information, such as your first and last name, email, phone number, and zip code. You may also choose to provide your mailing address and date of birth to receive additional promotions.
If you receive other Goodwill discounts (such as discounts for seniors, military service members, teachers, and students), we may link this information to your Program profile.
“Non-Personal Information” means information that does not identify you, but provides insights regarding your use of the Site and your experience with our services. For example, when you use the Site, we may use automatic collection tools like “cookies” to collect information about your use of the Site, including but not limited to Internet connections, computer equipment, browser information, websites visited before entering and after leaving the Site, IP addresses, and other information about your use of the Site that does not identify you as a user. In addition, if you are a member of the Loyalty Program, we may also collect information about your shopping experience, including but not limited to the Goodwill location, when you make your purchase, and what you purchase.
Personal Information and Non-Personal Information are collectively referenced as “Information.” Information we collect about you may be aggregated with other users’ Information. It may also be combined with associated Personal Information that you provide to us or that we receive from third parties.
We may use Non-Personal Information collected by cookies, web beacons, and other Internet tracking technology for the same purposes as we may use your Personal Information, as well as to store your preferences, improve website navigation, make personalized features and other services available to you, generate statistical information, monitor and analyze user traffic and usage patterns, improve our offerings through the Program, and otherwise help administer and improve the Program.
We may identify you from your Personal Information use your Personal Information for the purpose of providing the Program, including, but not limited to:
In addition, we may use third‐party e‐mail providers to deliver communications to you. This is an opt-in e-mail program. If you no longer want to receive these e-mail communications, you may opt-out of receiving e-mail communications through the “unsubscribe” link or by contacting us firstname.lastname@example.org.
We may, from time to time, invite you to participate in online surveys. The information requested in these surveys may include, but is not limited to, your opinions, beliefs, insights, ideas, activities, experience, purchase history, and purchase intent. The information collected by these surveys is used to improve customer experience and shape development of our products and the Program.
We may share Personal Information with the following parties:
We take reasonable steps online and offline to safeguard the Personal Information that you provide to us. It is common knowledge that transmission of information via the Internet is not wholly secure, however, and we cannot guarantee or warrant the security of your Personal Information, or any other information, provided to us. We are not responsible for the theft, destruction, or inadvertent disclosure of such information. Any transmission of information is at your own risk.
If you have any questions about how we secure your Personal Information, or if you become aware of or suspect a security breach, notify us immediately via email at email@example.com. If our security system is breached, we will notify you of the breach to the extent required under applicable law.
We do not sell products or services for purchase by anyone under the age of thirteen (13). In accordance with the Children’s Online Privacy Protection Act (“COPPA”), we will never knowingly request or solicit Personal Information from anyone under the age of thirteen (13) without verifiable parental consent. In the event that we receive actual knowledge that we have collected such Personal Information without the requisite and verifiable parental consent, we will delete that information from our database as quickly as is practical. We reserve the right to request proof of age at any stage.
California Civil Code Section 1798.83 permits California residents to request and obtain a list of what Personal Information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year and the names and addresses of those third parties. Requests may be made only once a year and are free of charge. Under Section 1798.83, California residents are entitled to request and obtain such information, by e-mailing a request to firstname.lastname@example.org.
By e-mail: email@example.com
By telephone: 615-742-4151
By regular mail: Goodwill Industries of Middle Tennessee, Inc., 937 Herman Street, Nashville, TN, 37208