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GOODWILL STORES CLOSED TEMPORARILY; MOST DONATION SITES OPEN

UPDATED April 16, 2020

Thank you for supporting Goodwill Industries of Middle Tennessee. 

While our stores, outlets and Career Solutions Centers remain closed until further notice, a total of 47 Goodwill Donation Express Centers — including those located at Goodwill’s 30 stores — remain open from 10 a.m.-5 p.m. seven days a week, with permission of government and health officials.

Donation centers remain open to avoid potential health concerns related to donations accumulating outside those sites — and because state law forbids such accumulations. While we are grateful that people want to support Goodwill at this difficult time, we are not encouraging anyone to donate while the governor has encouraged everyone to stay home while stay-at-home orders are in place.

Please only drop off items during hours of operation.

COVID-19-related changes by the Williamson County Solid Waste Department on March 28 required the temporary closure of the following Goodwill trailer donation sites at Williamson County solid waste convenience centers:

  • 1495 Sneed Road, Grassland, Franklin
  • 3004 Wilson Pike, Franklin
  • 1140 Mile End Road, Franklin
  • 2714 Fairview Blvd., Fairview
  • 1525 Owen Road, Nolensville
  • 1515B Thompson Station Road, Thompson Station

One site, which operated in the convenience center  at 1301 Wilson Pike in Brentwood, has been temporarily relocated to the YMCA at 8207 Concord Road in Brentwood and is now accepting donations. 

Additionally, we have temporarily closed the following trailer donation sites so that equipment and employees can be shifted to sites receiving the most donations:

  • 1501 Robinson Rd. Old Hickory
  • 2150 Lowes Dr., Clarksville
  • 304 South Broadway, Portland
  • 1825 Old Fort Pkwy., Murfreesboro
  • 1530 Powell Grove Road, Mt. Juliet
  • 3519 Stewarts Ferry Parkway, Mt. Juliet

Although Goodwill’s Career Solutions centers are closed, our career coaches continue to offer free career and supportive services via phone and Internet. These include resume assistance, job leads, application assistance, job readiness training, mock interviews and referrals to many community resources. Call 1-800-545-9231 for more information or visit www.giveit2goodwill.org/work.

The health and safety of our employees, customers, donors and clients are always our top priority. With regard to the virus and its associated unforeseen business circumstances, we are monitoring recommendations and orders from national, regional, and local authorities and are taking the following actions to help prevent the spread of illness:

  • Asking donors to place their donations into rolling bins at our Donation Express Centers, to help maximize social distancing, in accordance with CDC recommendations
  • Encouraging donors to hold heavy or bulky items, such as couches, tables or dressers, until our stores have reopened and we can better assist them in unloading.
  • Encouraging team members to stay home if they are exhibiting symptoms or not feeling well.
  • Instituting additional cleaning and sanitizing protocols in all of our facilities. 
  • Ensuring hand sanitizer and gloves are available to employees.
  • Suspending all events.
  • Mandating social interaction to take place outside of six feet.
  • Communicating swiftly and fluidly as changes and news develop.

Across Goodwill, we are practicing the following to keep our community healthy, and encourage you to do the same. 

  • Avoiding close contact with people who are sick.
  • Washing hands frequently (20 seconds or more with warm soapy water) or using alcohol-based hand sanitizer with at least 60 percent alcohol.
  • Covering coughs and sneezes with a tissue or your elbow.
  • Avoiding touching your eyes, nose and mouth.
  • Staying home when you are sick.
  • Cleaning frequently touched surfaces often.
  • Interacting socially at a safe distance from those around you.

SHOP GOODWILL ONLINE

Please visit Online Goodwill to continue to help support our mission of changing lives through education, training and employment. Thank you for your support of Goodwill.

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4 Comments
  • Robby Jordan
    Posted at 15:34h, 26 April Reply

    When will the Chattanooga area Goodwills open up?? I’m missing my stores!! Thank you for all you do!!

    • GoodwillMTN
      Posted at 09:11h, 27 April Reply

      Hi Robby, we are Goodwill Industries of Middle Tennessee and we do not operate any of the Chattanooga area Goodwills. Here is a link to their website https://goodwillchatt.org/ where you can find information about when the Chattanooga Goodwills might be opening back up. Thank you for your support of Goodwill.

  • Mariana le Roux
    Posted at 18:29h, 21 April Reply

    Now that the governor has stated that the mandated shutdown will not be extended past April 30th, when do you expect your stores in the Nashville, TN area to open again?

    • GoodwillMTN
      Posted at 08:16h, 22 April Reply

      Thank you for asking. As you may know, the Governor’s new order excludes Davidson County/Nashville. Decisions about Nashville will be made through executive orders from Mayor John Cooper and the Metro Public Health Department. Per Mayor Cooper’s news conference yesterday, the county will not be reopening on the same timetable as others in the state. We are continuing to closely monitor health and government guidelines in all counties where we have stores and will update our customers as soon as we know our plans for reopening. Thank you for supporting our mission to change lives through education, training and employment.

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