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If you need someone to brighten your day, just visit the Donation Express Center in Hermitage and ask for Eric. The 23-year-old is one of the sweetest and most polite people you will ever meet, and his smile can light up a room. “Eric is always smiling, and it...

"Goodwill is more than just a company. It's a ministry, because it encourages people." A retired machinist, Robert quickly learned retirement life wasn't for him. "I needed a little extra income, and I didn't want to sit around the house," he says. "But no one wanted...

"There's a 'blind vine'," JoAnne said with a laugh, explaining how she found Goodwill after a not-so-welcome break from the job market when she moved to Nashville from Delaware several years ago. "I heard about Goodwill from other folks in the Nashville area who are...

Born with arthrogryposis, or clubbed feet and hands, Caltera was told by her doctors that she'd never walk or talk. She wasn't expected to be able to care for herself or be independent. Those negative messages only strengthened her resolve. Caltera walked into Goodwill...