Steve had been working from home repairing electronics when he got a job offer he couldn’t refuse. “I was shopping at the Goodwill store in Cookeville, and an employee asked me to put in an application,” he remembers. “They called me before I got home.” That...

If you need someone to brighten your day, just visit the Donation Express Center in Hermitage and ask for Eric. The 23-year-old is one of the sweetest and most polite people you will ever meet, and his smile can light up a room. “Eric is always smiling, and it...